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About us
Who we are
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Working at RDG
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What we do
We provide essential services that support better customer experience
Our values
Accountability, support, partnership, inclusion, respect and excellence
Our history
Driving collaboration and leadership across Britain’s rail network
Read about us
Train operating companies
The companies that operate passenger rail services
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The companies that fully or jointly own the passenger rail companies
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The companies that transport goods by rail
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The companies that manages the rail track and signalling systems
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Read about our members
Executive
Meet RDG's Executive Chair, CEO and executive team.
Meet the executive team
Meet our boards
Our board is made up of transport experts from owning groups and infrastructure operators.
Meet RDG board
Governance boards
Collaborative governance driving a better railway for everyone.
Meet our boards
RDG Vacancies
10
9
Aug
Partnership Settlement Assistant
London, England, United Kingdom
9
Aug
Traincrew Project Manager
London, England, United Kingdom
Working at RDG
Careers in rail
At School
Gain real railway experience through projects and site visits.
Apprenticeships
Available for young people and adult learners.
Graduate schemes
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Interactive Careers
Explore rail careers and real industry journeys.
General enquiries
For enquiries not listed on our
contact page
please use our general contact details.
info@raildeliverygroup.com
020 7841 8000
See all our contact details
Rail Staff Travel
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rail staff travel page
for queries entitlements and applications.
rst@raildeliverygroup.com
020 7841 8274
Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
Providing data sources
Driving transparency, systems and data across rail
National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
Discounted travel benefits for eligible rail passengers
Customer ticket sales
How to buy tickets and access retail options
Real-time train journey information
Live updates and status for your rail journeys
Rail Data Marketplace
Sharing data to power rail innovation and transparency
Reservations
Booking and managing seats across the rail network
Passenger Demand Forecasting Scheme
Research into demand forecasting
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
Custom travel solutions and fares for corporate journeys
Reservations
Booking and managing seats across the rail network
Attracting new talent
Strengthening rail’s future through skills and recruitment efforts
Sustainability
Building a greener, lower-carbon future for railways
Train vs Plane
Comparing rail and air on cost, carbon and convenience
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
Rail Staff Travel
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News
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For Safeguarded Employees
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For Non-Safeguarded Employees
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For Network Rail Employees
For Network Rail colleagues
Rail Staff Travel home
Setting the NR only priv discount on an Oyster Card
07 August 2026
This news item applies only to non-safeguarded staff who entered rail service after 31 March 1996 and hold the Rail Staff Leisure Card. It does not a…
16
Jul
Rail Staff Leisure Card renewal for 2026/27
This news item only applies to holders of a Rail Staff Leisure Card (non-safeguarded employees). It does not apply to h…
14
Jul
East Somerset Railway
Staff discounted (priv rate) tickets are now available for travel on the East Somerset Railway in Somerset between Cran…
26
May
Status Pass Renewal 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status…
View all news
Replacement cards forms
Replace lost, stolen, damaged or faulty cards
Family members forms
Add or declare a spouse, partner or child
Residential travel, season ticket application forms
Request season tickets and residential passes
International travel forms
Apply for International Travel facilities
Change of details forms
Update name, address, contact info or status
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Upload or update your photo
View all forms
Rail staff leisure card
Staff Travel guides for holders of the Rail Staff Leisure Card
RST online leisure card
Staff Travel guides for holders of the RST Online Leisure Card
Staff travel card
Staff Travel guides for holders of the Staff Travel Card
Leaving railway employment
Understanding travel facility rules after leaving the rail industry
View all guides
Rail Staff Travel
rst@raildeliverygroup.com
020 7841 8274
See all our contact details
Railway Pensions
csu@railpen.com
0800 012 1117
Complaints
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Europe and FIP
European rail staff travel information
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Criteria for eligible family members
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pdf
2025 10 06 RDG Board Minutes
( pdf, 185 KB )
(876 downloads)
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06th Oct 2025
pdf
2025 07 14 RDG Board Meeting Minutes
( pdf, 106 KB )
(1348 downloads)
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14th Jul 2025
pdf
2025 05 19 RDG Board Meeting Minutes
( pdf, 106 KB )
(1423 downloads)
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19th May 2025
pdf
2025 03 24 RDG Board Meeting Minutes
( pdf, 124 KB )
(1497 downloads)
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04th Apr 2025
pdf
2025 02 03 RDG Board Meeting Minutes
( pdf, 126 KB )
(1546 downloads)
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03rd Feb 2025
pdf
2024 11 25 RDG Board Meeting Minutes
( pdf, 109 KB )
(1751 downloads)
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25th Nov 2024
pdf
2024 07 01 RDG Board Meeting Minutes
( pdf, 107 KB )
(1771 downloads)
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01st Jul 2024
pdf
2024 05 13 RDG Board Meeting Minutes
( pdf, 106 KB )
(1645 downloads)
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13th May 2024
pdf
2024 03 25 RDG Board Meeting Minutes
( pdf, 122 KB )
(2384 downloads)
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15th Apr 2024
pdf
2024 01 30 RDG Board Meeting Minutes
( pdf, 105 KB )
(1675 downloads)
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30th Jan 2024
pdf
2023 09 27 RDG Board Meeting Minutes
( pdf, 122 KB )
(1823 downloads)
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27th Sep 2023
pdf
2023 07 24 RDG Board Meeting Minutes
( pdf, 120 KB )
(1670 downloads)
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07th Jul 2023
pdf
23 Mar 2021 RDG Board - action points
( pdf, 207 KB )
(5923 downloads)
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23rd Mar 2021
pdf
09 Feb 2021 RDG Board - action points
( pdf, 191 KB )
(5530 downloads)
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09th Feb 2021
pdf
15 Dec 2020 RDG Board - action points
( pdf, 214 KB )
(5520 downloads)
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15th Dec 2020
pdf
03 Nov 2020 RDG Board - action points
( pdf, 82 KB )
(5709 downloads)
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03rd Nov 2020
pdf
25 Sep 2020 RDG Board - action points
( pdf, 162 KB )
(5732 downloads)
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25th Sep 2020
pdf
21 Jul 2020 RDG Board - action points
( pdf, 122 KB )
(5782 downloads)
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21st Jul 2020
pdf
17 Jun 2020 RDG Board - action points
( pdf, 153 KB )
(6726 downloads)
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17th Jun 2020
pdf
05 May 2020 RDG Board - action points
( pdf, 153 KB )
(6677 downloads)
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05th May 2020
pdf
11 Feb 2020 RDG Board - action points
( pdf, 165 KB )
(6882 downloads)
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11th Feb 2020
pdf
17 Dec 2019 RDG Board - action points
( pdf, 85 KB )
(5753 downloads)
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17th Dec 2019
pdf
07 Nov 2019 RDG Board - action points
( pdf, 89 KB )
(6122 downloads)
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07th Nov 2019
pdf
26 Sep 2019 RDG Board - action points
( pdf, 117 KB )
(6000 downloads)
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26th Sep 2019
pdf
27 Jul 2019 RDG Board - action points
( pdf, 126 KB )
(5782 downloads)
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27th Jul 2019
pdf
18 Jun 2019 RDG Board - action points
( pdf, 153 KB )
(5652 downloads)
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18th Jun 2019
pdf
07 May 2019 RDG Board - action points
( pdf, 104 KB )
(5910 downloads)
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07th May 2019
pdf
26 Mar 2019 RDG Board - action points
( pdf, 87 KB )
(5959 downloads)
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26th Mar 2019
pdf
12 Feb 2019 RDG Board - action points
( pdf, 139 KB )
(6215 downloads)
Popular
12th Feb 2019
pdf
06 Nov 2018 RDG Board - action points
( pdf, 96 KB )
(6539 downloads)
Popular
06th Nov 2018
pdf
18 Sep 2018 RDG Board - action points
( pdf, 457 KB )
(5641 downloads)
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18th Sep 2018
pdf
07 Jun 2018 RDG Board - action points
( pdf, 34 KB )
(6378 downloads)
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07th Jun 2018
pdf
24 Apr 2018 RDG Board - action points
( pdf, 54 KB )
(4019 downloads)
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24th Apr 2018
pdf
13 Mar 2018 RDG Board - action points
( pdf, 54 KB )
(4403 downloads)
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13th Mar 2018
pdf
30 Jan 2018 RDG Board - action points
( pdf, 54 KB )
(3892 downloads)
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30th Jan 2018
pdf
07 Nov 2017 RDG Board - action points
( pdf, 42 KB )
(4329 downloads)
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07th Nov 2017
pdf
28 Sep 2017 RDG Board - action points
( pdf, 49 KB )
(3869 downloads)
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28th Sep 2017
pdf
20 Jul 2017 RDG Board - action points
( pdf, 50 KB )
(3882 downloads)
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20th Jul 2017
pdf
17 Jun 2017 RDG Board - action points
( pdf, 48 KB )
(3934 downloads)
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17th Jun 2017
pdf
30 Apr 2017 RDG Board - action points
( pdf, 56 KB )
(3866 downloads)
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30th Apr 2017
pdf
15 Mar 2017 RDG Board - action points
( pdf, 59 KB )
(3789 downloads)
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15th Mar 2017
pdf
31 Jan 2017 RDG Board - action points
( pdf, 23 KB )
(3878 downloads)
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31st Jan 2017
pdf
29 Nov 2016 RDG Board - action points
( pdf, 48 KB )
(3959 downloads)
Popular
29th Nov 2016
pdf
29 Sep 2016 RDG Board - action points
( pdf, 24 KB )
(3874 downloads)
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29th Sep 2016
pdf
21 Jun 2016 RDG Board - action points
( pdf, 35 KB )
(3763 downloads)
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21st Jun 2016
pdf
26 May 2016 RDG Board - action points
( pdf, 130 KB )
(3914 downloads)
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26th May 2016
pdf
28 Apr 2016 RDG Board - action points
( pdf, 367 KB )
(3796 downloads)
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28th Apr 2016
pdf
22 Mar 2016 RDG Board - action points
( pdf, 211 KB )
(3747 downloads)
Popular
22nd Mar 2016
pdf
22 Feb 2016 RDG Board - action points
( pdf, 208 KB )
(3860 downloads)
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22nd Feb 2016
pdf
26 Jan 2016 RDG Board - action points
( pdf, 42 KB )
(3832 downloads)
Popular
26th Jan 2016
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