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Partnership Settlement Assistant
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Rail staff travel
What we do
Essential services
Putting Customers First
Fares and ticketing
Building a better railway
Celebrating the railway
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National Rail Enquiries
Your gateway to train times, fares and updates
Railcards
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Reservations
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Passenger Demand Forecasting Scheme
Research into demand forecasting
Improving train performance
Driving reliability and punctuality across britain’s rail network
Customer Information
Providing clear, accurate updates to support every journey
Accessibility and inclusion
Ensuring accessible, inclusive travel for all rail users
Digital ticketing to more customers
Expanding mobile and smart ticketing across the rail network
Guide To Retailing
Helping retailers sell tickets smarter and more efficiently
RDG accreditation
Setting standards for trusted ticketing and retail partners
Business travel
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Reservations
Booking and managing seats across the rail network
Attracting new talent
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Sustainability
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Train vs Plane
Comparing rail and air on cost, carbon and convenience
Violence and Intimidation Against Women and Girls
A united effort to improve safety and confidence
Celebrating the railway
Showcasing how Britain’s railways power our economy, connect communities, and drive progress towards a sustainable future.
Celebrating the railway
World Cup of Stations
Honouring the stations that have shaped lives and communities across Britain for 200 years.
Read about World Cup of Stations
Media
Media centre
Our blog
Railway acts to protect passengers and staff with new powers to ban repeat offenders
New digital PlusBus ticket enables seamless rail and bus travel
Rail industry and British Transport Police set out actions to tackle violence and intimidation against women and girls
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
View all blogs
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Rail Staff Travel home
Setting the NR only priv discount on an Oyster Card
07 August 2026
This news item applies only to non-safeguarded staff who entered rail service after 31 March 1996 and hold the Rail Staff Leisure Card. It does not a…
16
Jul
Rail Staff Leisure Card renewal for 2026/27
This news item only applies to holders of a Rail Staff Leisure Card (non-safeguarded employees). It does not apply to h…
14
Jul
East Somerset Railway
Staff discounted (priv rate) tickets are now available for travel on the East Somerset Railway in Somerset between Cran…
26
May
Status Pass Renewal 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status…
View all news
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Leaving railway employment
Understanding travel facility rules after leaving the rail industry
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Publications
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Publications
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Folder
Rail Settlement Plan, including Accreditation
Folder
Rail Staff Travel
Folder
Schedule 8 Recalibration Working Group papers
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pdf
60SecondswithSuzanneDonnelly
( pdf, 132 KB )
(2300 downloads)
11th Nov 2021
pdf
60SecondswithAndyBagnall
( pdf, 121 KB )
(1958 downloads)
04th Aug 2021
pdf
60SecondswithJacStarr
( pdf, 121 KB )
(2072 downloads)
17th Feb 2021
pdf
60SecondswithDavidStatham
( pdf, 106 KB )
(1945 downloads)
17th Dec 2020
document
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( pdf, 164 KB )
(2144 downloads)
10th Sep 2020
pdf
60SecondswithStuartMackcracken
( pdf, 109 KB )
(2387 downloads)
08th Jul 2020
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smart_news_interview_Kamelia_Lazarova.pdf
( pdf, 174 KB )
(2161 downloads)
22nd May 2020
default
smart_news_interview_Paul_Plummer.pdf
( pdf, 119 KB )
(2423 downloads)
31st Mar 2020
pdf
60SecondswithStewartFoxMills.pdf
( pdf, 129 KB )
(2265 downloads)
11th Feb 2020
pdf
60SecondswithPippaAmbrose.pdf
( pdf, 110 KB )
(1993 downloads)
17th Dec 2019
pdf
60SecondswithOwenHazel.pdf
( pdf, 101 KB )
(2226 downloads)
28th Oct 2019
pdf
60SecondswithLucyDean.pdf
( pdf, 100 KB )
(2130 downloads)
04th Sep 2019
pdf
60SecondswithSimonMoorhead.pdf
( pdf, 122 KB )
(2335 downloads)
18th Jul 2019
pdf
60SecondswithAaronWhite.pdf
( pdf, 96 KB )
(1819 downloads)
06th Jun 2019
pdf
60SecondswithSteveLamey.pdf
( pdf, 105 KB )
(2109 downloads)
24th Apr 2019
pdf
60SecondswithDavidWatkin.pdf
( pdf, 151 KB )
(2508 downloads)
05th Mar 2019
pdf
60SecondswithGaryAshby.pdf
( pdf, 158 KB )
(2045 downloads)
24th Jan 2019
pdf
SurveyMonkey DPA statement
( pdf, 222 KB )
(3822 downloads)
28th Nov 2018
pdf
60SecondswithMaryDocherty.pdf
( pdf, 155 KB )
(2003 downloads)
21st Nov 2018
pdf
60SecondswithDuncanHenry.pdf
( pdf, 158 KB )
(1964 downloads)
15th Oct 2018
pdf
60SecondswithJohnBackway.pdf
( pdf, 466 KB )
(1961 downloads)
21st Aug 2018
pdf
60SecondswithClareMcCaffrey.pdf
( pdf, 462 KB )
(1840 downloads)
12th Jul 2018
pdf
RDGRampStory.pdf
( pdf, 495 KB )
(2518 downloads)
17th May 2018
pdf
60SecondswithMikeTuckett.pdf
( pdf, 463 KB )
(1832 downloads)
16th May 2018
pdf
RSG-SME-WORKSHOPS-invitation.pdf
( pdf, 398 KB )
(1663 downloads)
03rd May 2018
pdf
60SecondswithJohnDavies.pdf
( pdf, 468 KB )
(2062 downloads)
23rd Mar 2018
pdf
60SecondswithAlastairRichards.pdf
( pdf, 479 KB )
(1692 downloads)
12th Feb 2018
pdf
60 Seconds with Fiona Walshe
( pdf, 458 KB )
(1700 downloads)
20th Dec 2017
pdf
60SecondswithJacStarr.pdf
( pdf, 566 KB )
(1922 downloads)
17th Nov 2017
Image
P1retrospectivesummary-October17.pdf
( pdf, 469 KB )
(1648 downloads)
17th Nov 2017
pdf
11.10.17_Policy_60SecondswithMikeHewitson.pdf
( pdf, 552 KB )
(1563 downloads)
11th Oct 2017
pdf
60 Seconds with Mike Hewitson
( pdf, 550 KB )
(1733 downloads)
05th Oct 2017
default
TOC phases
( png, 185 KB )
(1562 downloads)
05th Oct 2017
pdf
Barcode programme charter v2.0
( pdf, 3.12 MB )
(3474 downloads)
12th Jul 2017
pdf
60 seconds with Richard Cantwell
( pdf, 326 KB )
(1936 downloads)
12th Jul 2017
pdf
Barcode Programme Team
( pptx, 2.45 MB )
(1921 downloads)
02nd May 2017
pdf
Barcode Programme Phase Plan
( pdf, 180 KB )
(1712 downloads)
26th Apr 2017
pdf
PDFH6WorkedExamples.xlsx
( xlsx, 9 KB )
(1648 downloads)
03rd Apr 2017
pdf
PDFH6Databook.xlsx
( xlsx, 9 KB )
(1517 downloads)
03rd Apr 2017
Image
PartA.pdf
( pdf, 144 KB )
(1492 downloads)
03rd Apr 2017
Image
PartB1.pdf
( pdf, 144 KB )
(1429 downloads)
03rd Apr 2017
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